tk87's Privacy Policy
Your personal information is completely safe with us. Learn how we collect, use, and store your data — in detail.
Table of Contents
Introduction and Scope
tk87 is a secure and reliable online gaming and casino platform serving users in Bangladesh. The privacy and protection of the personal information you provide while using our website tk87.cam is of the utmost importance to us.
This privacy policy ("Policy") describes what types of information we collect, how it is used, with whom it is shared, and what your rights are. This policy applies to all tk87 services, mobile applications, websites, and any related digital platforms.
tk87 is the responsible entity for managing the collection and processing of your personal information. We follow international data protection standards and are fully committed to our users' privacy.
Types of Information Collected
tk87 may collect and process the following types of information:
A. Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID number or passport number
- Photo (if required during the KYC verification process)
B. Contact Information
- Mobile number
- Email address
- Residential address
C. Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Transaction history
D. Technical Information
- IP address and device identification details
- Browser type and operating system
- Cookies and session data
- Platform usage patterns and navigation information
E. Gaming Activity Information
- Game history and betting records
- Win and loss information
- Account balance and bonus usage records
How Information Is Collected
tk87 collects your information through various methods:
Direct Collection
Information you provide yourself during account registration, identity verification (KYC), deposit or withdrawal requests, customer service contact, and participation in promotional activities is collected directly.
Automatic Collection
When you use our platform, certain technical information is collected automatically — for example through cookies, log files, pixel tags, and similar technologies. This information is used to improve service quality and ensure security.
Collection from Third Parties
Some information may also be collected from identity verification agencies, payment providers (bKash, Nagad, Rocket, Upay, and banks), fraud prevention service providers, and analytics companies.
Purposes for Using Information
The information collected is used for the following lawful purposes:
- Account Management: For creating, verifying, maintaining, and securing accounts.
- Identity Verification (KYC): To confirm a user's age and identity in accordance with applicable laws.
- Financial Transactions: To process deposits and withdrawals and to prevent financial fraud.
- Customer Support: To provide 24/7 live chat assistance and resolve any issues.
- Platform Improvement: To analyse usage patterns and further improve the quality of our services.
- Bonuses and Promotions: To provide relevant offers and bonuses for you.
- Responsible Gaming: To identify unusual gaming behaviour and provide assistance.
- Legal Obligations: To comply with applicable laws and regulations.
- Security: To prevent hacking, fraud, and unauthorised access.
Information Storage and Security
Retention Period
We retain your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, information may be retained for a specific period to meet legal and regulatory requirements.
Security Measures
tk87 applies industry-standard security measures to protect your information:
- SSL Encryption: All data transmission between the website and servers is protected by SSL/TLS encryption.
- Data Encryption: Sensitive information stored in our systems is protected by advanced encryption algorithms.
- Access Controls: Only authorised personnel can access the information they need.
- Regular Audits: Security measures are regularly reviewed and updated.
- Firewall and Monitoring: Active monitoring to prevent unauthorised access to systems.
However, it is not possible to guarantee 100% security when transmitting information over the internet. Therefore, always keep your login credentials and password private and do not share them with third parties.
Sharing Information with Third Parties
tk87 does not sell or rent your personal information. However, information may be shared with certain third parties in the following circumstances:
Payment Providers
The necessary information is shared with bKash, Nagad, Rocket, Upay, and relevant banking institutions to process financial transactions. These institutions are governed by their own privacy policies.
Identity Verification Agencies
As part of the KYC (Know Your Customer) process, your identity document details may be shared with identity verification agencies. This process is essential for fraud prevention and user protection.
Technology Service Providers
Cloud hosting, data analytics, customer service software, and fraud prevention technology providers may process limited amounts of information on our behalf. These providers are contractually bound to follow our instructions.
Legal Requirements
We may be legally required to provide necessary information in the case of a court order, a lawful request from law enforcement agencies, or any other legal obligation.
Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. Users will be notified in advance in such cases.
Cookies and Tracking
Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device.
Types of Cookies Used
- Essential Cookies: Required to maintain login sessions and for core functionality.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: To understand site usage patterns and improve services.
- Security Cookies: To prevent fraud and unauthorised logins.
Cookie Controls
You can disable non-essential cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.
Your Rights
As a user of the tk87 platform, you have the following rights:
- Right of Access: The right to know what information we hold about you and to receive a copy.
- Right to Rectification: The right to request correction or updating of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances (except where legal or regulatory obligations apply).
- Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
- Right to Object: The right to object to the processing of your information for certain purposes.
- Right to Data Portability: The right to receive your information in a machine-readable format.
To exercise these rights, please contact us by email. We generally respond to requests within 30 working days.
Protection of Minors' Information
tk87 is intended only for individuals aged 21 or older. We do not knowingly collect or process personal information from any individual under the age of 21.
An age verification process is followed at the time of account registration. If it becomes known that a minor's information has entered our system, that information will be deleted immediately and the associated account will be permanently closed.
If you become aware that a minor is using our platform, please notify us immediately.
Policy Changes
tk87 reserves the right to review and update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- Displaying a notice in a prominently visible location on the website
- Sending a notification to your registered email address
- Updating the "Last Updated" date at the top of the page
If you continue to use the platform after changes take effect, you will be considered to have accepted the revised policy. We recommend reviewing this policy regularly.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. Our data protection team is always ready to respond to all your queries.
Live Chat
24/7 live chat support available in Bengali. Use our chat for immediate assistance.
Any time, any day
We always try to respond to your requests as quickly as possible. Privacy-related requests are generally processed within 30 business days.